My advice about Webserve.ca: Don’t!
If your search term was “Webserve sucks”… you are on the right track.
When I signed on with Webserve.ca as my web host back in 2004, service was reliable, support helpful and prices competitive. Things had changed by the time I left in 2008. My site was often down for extended periods of time and support was, shall we say, less than helpful.
A big fire trashed the Webserve operation in July, but I was patient, feeling that the fault was not theirs (although better backup systems could have been in place). Service deteriorated long after the fire damages were overcome and I had to go elsewhere by the latter part of August.
Although Webserve was failing to provide the service I had signed up for, they dinged me $25 to shut down an automated renewal that I could not prevent (because their service was down, of course). I would not advise anyone to give credit card information to this company. Without it, they could not have imposed the ridiculous closing charge on me, nor could they have renewed my annual account without permission.
The Better Business Bureau notes that Webserve’s web site falsely claims BBB membership and gives Webserve.ca an unsatisfactory rating due to unresolved customer complaints.
Your best bet is to stay away from Webserve.ca and to plan a change if you are a customer now.
FYI, I moved my account to HostPapa.ca. It doesn’t gain me anything if you choose to do the same, but I find the prices better than Webserve’s, the support superior and the service more comprehensive. I only have a month’s experience with HostPapa, but so far, I’m happy.